Volume you can't hire your way out of

Submission counts go up, the binding authority does not get looser, and the honest constraint is how many files a person can open in a day.

Hiring against it works until the market turns and you're carrying the headcount into a softer year. SnapLine takes the reading off the front of that process. Broker submissions arrive the way they always arrive, and what reaches your underwriter is a structured record with every field traceable back to the page it came from.

Where your submissions come from

Most specialty MGAs we talk to are not running one intake stream. There is the retail flow, the wholesale flow, the program business that arrives in a format the program administrator decided on years ago, and whatever came with the last book you acquired and never fully migrated.

The formats don't converge. They accumulate.

SnapLine reads the bundle as it arrives: the email body, the PDF, the Excel schedule across its tabs and its versions, the scan, the photograph. Triage happens in the underwriter's own Outlook inbox, so nothing has to be forwarded into a separate system to be looked at.

Where it comes from
Retail flowRetail agents
Wholesale flowWholesale brokers
Program businessIn the format the program administrator settled on years ago
An acquired bookNever fully migrated, still arriving its own way
One intake

Triaged in the underwriter’s own Outlook inbox: the email body, the PDF, the Excel schedule across its tabs and versions, the scan, the photograph.

Out of it, one structured record, with every field traceable back to the page it came from.

Binding deskNeeds the record complete enough to decide inside the authority, and fast enough to stay competitive on response time.
Brokerage deskNeeds the exceptions surfaced, because on this desk the exceptions are the whole file.
Both desks

Missing information routes to the outreach view, so a chase back to the broker is a workflow step. A field that is absent stays marked absent.

Four routes, one intake, two desks. The formats do not converge on their own; the record is where they converge.

Binding desk, brokerage desk

The two desks want different things from the same documents. A binding desk needs the record complete enough to make a decision inside the authority and fast enough to stay competitive on response time. A brokerage desk needs the exceptions surfaced, because the exceptions are the whole file.

Missing information routes into an outreach view, so chasing the broker is a workflow step rather than a sticky note. Everything open goes out in one email instead of three, the reply and its attachments are matched back to the submission, and the field that is absent stays marked absent rather than being inferred from something nearby that looked plausible.

A drafted email to the broker listing the three outstanding items, with the submission's open items on the left and a note that the reply and its attachments will be matched back to the submission automatically.
One email, every open item, and the reply lands back on the submission. Illustrative data throughout: the insured, broker and carrier are invented.

Built in London, which is useful to you

SnapLine was built for Lloyd's and the London Market, where submission documents are at their least standardized and the Market Reform Contract defeats tools trained on invoices. That is a harder document problem than most US specialty intake, and the product carries the result of having solved for it.

We mention this once, because heritage is a reason to take a first call and not a reason to sign anything. We are now expanding into US specialty insurance, where SnapLine is in production on live submissions under a commercial contract, and we can arrange for you to speak to people using it. GenAirate Technologies Inc. is a Delaware C-Corp with a US address in Dallas, Texas, so you are contracting with a US entity.

Try it on your own book

The demo runs on five sample submissions, and you can upload up to three of your own into the same session. That second part is the one that tells you anything.

If it holds up, the next step is a fixed-scope Proof of Value measured across twenty of your live submissions, with a written report at the end that you can take to whoever signs.

Book a demo